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Contact Us

Contact Information

Administrative and FMHelp Services:

Office: 209-228-2986 | Email: | Website: To submit a Work Request
Jovana Cruz, FMHelp Manager
Cell: 209-201-5052 | Email:
Linda Chang, FMHelp Admin
Cell: 209-291-8201 | Email:
Ashlynn Twist, FMHelp Admin
Cell: 209-201-9888 | Email:
Cindy Reyna, FMHelp Admin
Cell:  209-355-7557 | Email:

Custodial Services:

Andre Robinson, Manager
Office: 209-228-2739 | Email:

Mark Burrola, Day Supervisor
Cell: 209-205-8251 | Email:

Luis Gutierrez, Swing Supervisor
Cell: 209-201-6334 | Email:

Tou Xiong, Night Supervisor
Cell: 209-658-3863 | Email:


Document & Mail Services:

Sara Tinoco, Document & Mail Services
Office: 209-228-6245 | Email:

Facility Managers: Building Assignments

Tyler Grisé, Director of Facilities Services Managers
Cell: 209-203-8900 | Email:
Ricardo Arias, Facilities Manager
Cell: 209-217-7232 | Email:
Daniel Basaldua, Facilities Manager
Cell: 209-600-8886 | Email:
Mark Lutz, ​​​​​​Facilities Manager
Office: 209-228-7819 | Cell: 209-217-7251 | Email:
Albert Ortega, Facilities Manager 
Cell: 209-205-8251 | Email:
Van VanVleet,  Facilities Manager
Cell: 559-313-7420 | Email:


Grounds Services:

Marcos Pena, Grounds Supervisor
Office: 209-228-5296 | Email:

Moving Services:

Ernie Solano, Campus Services Supervisor
Office: 209-201-6596 | Email:

Physical Plant:

Frank Fimbrez, Superintendent
Office: 209-228-2908 | Email:
Tim Olson, Superintendent
Office: 209-228-7926 | Email:
Joseph Ramos, Superintendent
Cell: 209-201-4436 | Email:


Recycling & Waste Services:

Ernie Solano, Campus Services Supervisor
Office: 209-201-6596 | Email:

To submit a new work request, select the link or call the UC Merced Customer Service Center (CSC) at 1-855-234-0579. The call center is available 24 hours a day, 7 days a week.


However, if you have questions regarding an existing work order, have website feedback, or have general questions regarding Facilities, please email FMHelp.


We are located on Mineral King Road. Please refer to the Campus Maps for additional information.