Contact Information
Administrative and FMHelp Services:
Office: 209-228-2986 | Email: fmhelp@ucmerced.edu | Website: To submit a Work Order Request
Jovana Cruz, FMHelp Manager
Cell: 209-201-5052 | Email: jcruz22@ucmerced.edu
Cell: 209-201-5052 | Email: jcruz22@ucmerced.edu
Linda Chang, FMHelp Admin
Cell: 209-291-8201 | Email: lchang7@ucmerced.edu
Cell: 209-291-8201 | Email: lchang7@ucmerced.edu
Cindy Reyna, FMHelp Admin
Cell: 209-355-7557 | Email: creyna2@ucmerced.edu
Cell: 209-355-7557 | Email: creyna2@ucmerced.edu
Custodial Services:
Andre Robinson, Manager
Office: 209-228-2739 | Email: arobinson12@ucmerced.edu
Mark Burrola, Day Supervisor
Cell: 209-205-8251 | Email: mburrola@ucmerced.edu
Luis Gutierrez, Swing Supervisor
Cell: 209-201-6334 | Email: lgutierrez3@ucmerced.edu
Tou Xiong, Night Supervisor
Cell: 209-658-3863 | Email: txiong2@ucmerced.edu
Document & Mail Services:
Facility Managers: Building Assignments
Ricardo Arias, Facilities Manager
Cell: 209-217-7232 | Email: rarias@ucmerced.edu
Cell: 209-217-7232 | Email: rarias@ucmerced.edu
Daniel Basaldua, Facilities Manager
Cell: 209-600-8886 | Email: dbasaldua@ucmerced.edu
Cell: 209-600-8886 | Email: dbasaldua@ucmerced.edu
Tyler Grisé, Director of Facilities Services Managers
Cell: 209-203-8900 | Email: tgrise@ucmerced.edu
Cell: 209-203-8900 | Email: tgrise@ucmerced.edu
Mark Lutz, Facilities Manager
Office: 209-228-7819 | Cell: 209-217-7251 | Email: mlutz@ucmerced.edu
Office: 209-228-7819 | Cell: 209-217-7251 | Email: mlutz@ucmerced.edu
Albert Ortega, Facilities Manager
Cell: 209-205-8251 | Email: aortegajr@ucmerced.edu
Cell: 209-205-8251 | Email: aortegajr@ucmerced.edu
Van VanVleet, Facilities Manager
Cell: 559-313-7420 | Email: gvanvleet@ucmerced.edu
Cell: 559-313-7420 | Email: gvanvleet@ucmerced.edu
Grounds Services:
Moving Services:
Ernie Solano, Campus Services Supervisor
Office: 209-201-6596 | Email: esolano3@ucmerced.edu
Office: 209-201-6596 | Email: esolano3@ucmerced.edu
Physical Plant:
Frank Fimbrez, Superintendent
Office: 209-228-2908 | Email: ffimbrez@ucmerced.edu
Office: 209-228-2908 | Email: ffimbrez@ucmerced.edu
Tim Olson, Superintendent
Office: 209-228-7926 | Email: tolson@ucmerced.edu
Office: 209-228-7926 | Email: tolson@ucmerced.edu
Joseph Ramos, Superintendent
Cell: 209-201-4436 | Email: jramos@ucmerced.edu
Cell: 209-201-4436 | Email: jramos@ucmerced.edu
Recycling & Waste Services:
Ernie Solano, Campus Services Supervisor
Office: 209-201-6596 | Email: recycle@ucmerced.edu
Office: 209-201-6596 | Email: recycle@ucmerced.edu
To submit a new work order request select the link or call the UC Merced Customer Service Center (CSC) at 1-855-234-0579. The CSC call center will be available 24 hours a day, 7 days a week.
However, if you have questions regarding an existing work order, if you are looking to share some website feedback or have general information questions regarding Facilities, please email FMHelp.
We are located near the back of Campus on Mineral King Road. Please refer to the Campus Maps for additional information.