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Contact Us

Contact Information


Administrative and FMHelp Services:

Office: 209-228-2986 | Email: | Website: To submit a Work Order Request
Jovana Cruz, FMHelp Manager
Cell: 209-201-5052 | Email:
Linda Chang, FMHelp Admin
Cell: 209-291-8201 | Email:
Cindy Reyna, FMHelp Admin
Cell:  209-355-7557 | Email:


Custodial Services:

Andre Robinson, Manager
Office: 209-228-2739 | Email:

Mark Burrola, Day Supervisor
Cell: 209-205-8251 | Email:

Luis Gutierrez, Swing Supervisor
Cell: 209-201-6334 | Email:

Tou Xiong, Night Supervisor
Cell: 209-658-3863 | Email:


Document & Mail Services:

Sara Tinoco, Document Services
Office: 209-228-6245 | Email:

Facility Managers: Building Assignments

Ricardo Arias, Facilities Manager
Cell: 209-217-7232 | Email:
Daniel Basaldua, Facilities Manager
Cell: 209-600-8886 | Email:
Tyler Grisé, Director of Facilities Services Managers
Cell: 209-203-8900 | Email:
Mark Lutz, ​​​​​​Facilities Manager
Office: 209-228-7819 | Cell: 209-217-7251 | Email:
Albert Ortega, Facilities Manager 
Cell: 209-205-8251 | Email:
Van VanVleet,  Facilities Manager
Cell: 559-313-7420 | Email:


Grounds Services:

Mark Pena, Grounds Supervisor
Office: 209-228-5296 | Email:

Moving Services:

Ernie Solano, Campus Services Supervisor
Office: 209-201-6596 | Email:

Physical Plant:

Frank Fimbrez, Superintendent
Office: 209-228-2908 | Email:
Tim Olson, Superintendent
Office: 209-228-7926 | Email:
Joseph Ramos, Superintendent
Cell: 209-201-4436 | Email:


Recycling & Waste Services:

Ernie Solano, Campus Services Supervisor
Office: 209-201-6596 | Email:


To submit a new work order request select the link or call the UC Merced Customer Service Center (CSC) at 1-855-234-0579. The CSC call center will be available 24 hours a day, 7 days a week.


However, if you have questions regarding an existing work order, if you are looking to share some website feedback or have general information questions regarding Facilities, please email FMHelp.


We are located near the back of Campus on Mineral King Road. Please refer to the Campus Maps for additional information.