Contact Information
Administrative and FMHelp Services:
Office: 209-228-2986 | Email: fmhelp@ucmerced.edu | Website: To submit a Work Request
Jovana Cruz, FMHelp Manager
Cell: 209-201-5052 | Email: jcruz22@ucmerced.edu
Cell: 209-201-5052 | Email: jcruz22@ucmerced.edu
Ashlynn Twist, FMHelp Admin
Cell: 209-201-9888 | Email: atwist@ucmerced.edu
Danyel Robertson, FMHelp Admin
Cindy Reyna, FMHelp Admin
Cell: 209-355-7557 | Email: creyna2@ucmerced.edu
Cell: 209-355-7557 | Email: creyna2@ucmerced.edu
Custodial Services:
Andre Robinson, Manager
Office: 209-228-2739 | Email: arobinson12@ucmerced.edu
Mark Burrola, Day Supervisor
Cell: 209-205-8251 | Email: mburrola@ucmerced.edu
Luis Gutierrez, Swing Supervisor
Cell: 209-201-6334 | Email: lgutierrez3@ucmerced.edu
Tou Xiong, Night Supervisor
Cell: 209-658-3863 | Email: txiong2@ucmerced.edu
Document & Mail Services:
Facility Managers: Building Assignments
Tyler Grisé, Director of Facilities Services Managers
Cell: 209-203-8900 | Email: tgrise@ucmerced.edu
Cell: 209-203-8900 | Email: tgrise@ucmerced.edu
Ricardo Arias, Facilities Manager
Cell: 209-217-7232 | Email: rarias@ucmerced.edu
Cell: 209-217-7232 | Email: rarias@ucmerced.edu
Daniel Basaldua, Facilities Manager
Cell: 209-600-8886 | Email: dbasaldua@ucmerced.edu
Cell: 209-600-8886 | Email: dbasaldua@ucmerced.edu
Mark Lutz, Facilities Manager
Office: 209-228-7819 | Cell: 209-217-7251 | Email: mlutz@ucmerced.edu
Office: 209-228-7819 | Cell: 209-217-7251 | Email: mlutz@ucmerced.edu
Albert Ortega, Facilities Manager
Cell: 209-205-8251 | Email: aortegajr@ucmerced.edu
Cell: 209-205-8251 | Email: aortegajr@ucmerced.edu
Van VanVleet, Facilities Manager
Cell: 559-313-7420 | Email: gvanvleet@ucmerced.edu
Cell: 559-313-7420 | Email: gvanvleet@ucmerced.edu
Grounds Services:
Moving Services:
Ernie Solano, Campus Services Supervisor
Office: 209-201-6596 | Email: esolano3@ucmerced.edu
Office: 209-201-6596 | Email: esolano3@ucmerced.edu
Physical Plant:
Frank Fimbrez, Superintendent
Office: 209-228-2908 | Email: ffimbrez@ucmerced.edu
Office: 209-228-2908 | Email: ffimbrez@ucmerced.edu
Tim Olson, Superintendent
Office: 209-228-7926 | Email: tolson@ucmerced.edu
Office: 209-228-7926 | Email: tolson@ucmerced.edu
Joseph Ramos, Superintendent
Cell: 209-201-4436 | Email: jramos@ucmerced.edu
Cell: 209-201-4436 | Email: jramos@ucmerced.edu
Recycling & Waste Services:
Ernie Solano, Campus Services Supervisor
Office: 209-201-6596 | Email: recycle@ucmerced.edu
To submit a new work request, select the link or call the UC Merced Customer Service Center (CSC) at 1-855-234-0579. The call center is available 24 hours a day, 7 days a week.
However, if you have questions regarding an existing work order, have website feedback, or have general questions regarding Facilities, please email FMHelp.
We are located on Mineral King Road. Please refer to the Campus Maps for additional information.
