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Contact Us

Contact Information

Administrative and FMHelp Services:

Office: 209-228-2986 | Email: fmhelp@ucmerced.edu | Website: To submit a Work Request
 
Jovana Cruz, FMHelp Manager
Cell: 209-201-5052 | Email: jcruz22@ucmerced.edu
 
Ashlynn Twist, FMHelp Admin
Cell: 209-201-9888 | Email: atwist@ucmerced.edu
 
Danyel Robertson, FMHelp Admin
 
Cindy Reyna, FMHelp Admin
Cell:  209-355-7557 | Email: creyna2@ucmerced.edu
 

Custodial Services:

Andre Robinson, Manager
Office: 209-228-2739 | Email: arobinson12@ucmerced.edu

Mark Burrola, Day Supervisor
Cell: 209-205-8251 | Email: mburrola@ucmerced.edu

Luis Gutierrez, Swing Supervisor
Cell: 209-201-6334 | Email: lgutierrez3@ucmerced.edu

Tou Xiong, Night Supervisor
Cell: 209-658-3863 | Email: txiong2@ucmerced.edu

 

Document & Mail Services:

Sara Tinoco, Document & Mail Services
Office: 209-228-6245 | Email: stinoco@ucmerced.edu
 

Facility Managers: Building Assignments

Tyler Grisé, Director of Facilities Services Managers
Cell: 209-203-8900 | Email: tgrise@ucmerced.edu
Ricardo Arias, Facilities Manager
Cell: 209-217-7232 | Email: rarias@ucmerced.edu
 
Daniel Basaldua, Facilities Manager
Cell: 209-600-8886 | Email: dbasaldua@ucmerced.edu
Mark Lutz, ​​​​​​Facilities Manager
Office: 209-228-7819 | Cell: 209-217-7251 | Email: mlutz@ucmerced.edu
 
Albert Ortega, Facilities Manager 
Cell: 209-205-8251 | Email: aortegajr@ucmerced.edu
 
Van VanVleet,  Facilities Manager
Cell: 559-313-7420 | Email: gvanvleet@ucmerced.edu

 

Grounds Services:

Marcos Pena, Grounds Supervisor
Office: 209-228-5296 | Email: mpena4@ucmerced.edu
 

Moving Services:

Ernie Solano, Campus Services Supervisor
Office: 209-201-6596 | Email: esolano3@ucmerced.edu
 

Physical Plant:

Frank Fimbrez, Superintendent
Office: 209-228-2908 | Email: ffimbrez@ucmerced.edu
 
Tim Olson, Superintendent
Office: 209-228-7926 | Email: tolson@ucmerced.edu
 
Joseph Ramos, Superintendent
Cell: 209-201-4436 | Email: jramos@ucmerced.edu

 

Recycling & Waste Services:

Ernie Solano, Campus Services Supervisor
Office: 209-201-6596 | Email: recycle@ucmerced.edu
 

To submit a new work request, select the link or call the UC Merced Customer Service Center (CSC) at 1-855-234-0579. The call center is available 24 hours a day, 7 days a week.

 

However, if you have questions regarding an existing work order, have website feedback, or have general questions regarding Facilities, please email FMHelp.

 

We are located on Mineral King Road. Please refer to the Campus Maps for additional information.