Mail Services operates in support of the University's mission of teaching, research, and public service and is to be used for official University business.
Mail Services provides delivery, collection, and processing for all University mail, including incoming and outgoing U.S. Mail and intercampus mail.
Mail Services provides:
- Delivering internal mail on campus and to affiliated off-campus locations in accordance with U.S. Postal Service statutes and regulations applicable to the University
- Receipt and delivering of incoming and outgoing domestic and foreign mail
- Regulation of postage meter machines, postal permit usage in accordance with U.S. Postal Service regulations and stamp purchases
- USPS mail services will be charged a 0.23% fee on total outgoing pieces based on monthly usage
FY27 Mail Service Update
To aligh service levels with available staffing resources, Mail Services will implement the following service adjustments beginning FY27:
- Mail Processing: Continue daily receipt, sorting, and processing of incoming and outgoing U.S. Mail and intercampus mail.
- Campus Mail Delivery: Campus mail delivery and pickup at centralized mail locations will occur every other business day.
- Department Distirbution: Departments will continue to retrieve mail from centralized delivery locations and manage internal distribution.
- Outgoing Mail Pickup: Outgoing mail pickup from centralized locations will occur every other business day.
- Student Assistant Support: Mail Services will continue utilizing student assistants to support campus mail delivery and pickup, with service frequency adjusted to align with available staffing resources.
- Housing Mail Services: Housing mail operations remain separate from Facilities Management and are not affected by these changes.
Mail Service Types
Certified Mail
Certified mail provides a receipt to the sender and a record of delivery at the office of the address. This service does not reimburse for loss or damage.
Express Mail
Express mail is overnight to most locations. Mail must be received by Mail Services by 1:00 pm for same-day processing.
First-Class Mail
First-class mail is the most common. Plan on five to seven business days for local delivery or seven to ten business days for out-of-state mail.
Insured Mail
The sender may obtain payment for loss, rifling, or damage. Coverage may not exceed $5,000. Mail Services has the appropriate forms available.
Media Mail
Used for sending books, films, manuscripts, sound recordings, videotapes, and computer-readable media such as CDs and DVDs. Pricing is based on weight and is typically lower than First-Class Mail.
Registered Mail
This is the safest and most secure mail class. Each person who handles the item must sign for it.
Return Receipts
A return receipt provides proof of delivery. It is signed upon delivery and returned to the sender. Commonly used with Certified Mail.
Note: Mail Services has most of the appropriate forms for these special services.
Locations
- Castle Buildings 1200
- Downtown Campus Center
- UC Merced Campus
Pickup & Delivery
Pickup and delivery schedules are posted at all mail stops. Campus mail pickup and delivery will occur every other business day under the FY27 service model.
Location Details
We are located at the back of the shipping & receiving loading docks on Mineral King Drive through the roll-up shipping door on the left.
Contact
Hours of Operation
Typical hours are Monday - Friday, 9:00 am to 5:00 pm (except University holidays and closures).
